1
Request a consultation
Start with your questions, symptoms, goals, and what you want to keep doing in daily life.
Start with questions
From First Question to Guided Care
The Neo-Cells patient journey is designed to feel organized and reassuring. You can begin with a video consultation, diagnostic review, and planning support before deciding whether treatment is appropriate.
Ask questions first. No pressure. Personalized evaluation required.
Sports Medicine Specialist
Regenerative Medicine Specialist
Ultrasound-Guided Care
Chelem, Yucatán
English-Friendly Guidance
The Neo-Cells Patient Journey
This flow comes from the patient manual and is adapted for patients who want clarity before committing to travel or treatment.
2
Share medical information
Imaging, lab work, medications, prior treatments, and medical history help the doctor review candidacy and safety.
3
Review options with the care team
You receive education about what may be appropriate, what may not be, and what questions still need to be answered.
4
Plan your visit or virtual consultation
The team can help with timing, lodging, transfers, budget factors, and whether travel is needed.
5
Receive treatment guidance
If you are a candidate, recommendations are tailored to your diagnosis, goals, health history, and expectations.
6
Follow-up and recovery support
Recovery may include rest, physiotherapy, nutrition, and follow-up after returning home.
Support for Patients
Records and testing
You may be asked to share diagnostic tests, MRI reports, lab work, medications, and previous treatments so the doctor can review the full picture.
Budget and trip planning
The team can help explain budget factors, lodging, transfers, estimated time in Yucatán, and recovery planning.
Follow-up after returning home
Follow-up guidance can continue after you return home. Questions are welcome because recovery and response vary.
Request a Private Consultation
Your inquiry is reviewed by the care team. Your information helps us understand whether a consultation may be appropriate.
Ask questions first
You do not need to choose a treatment before reaching out. Share your goals, symptoms, and questions.