Neo-Cells terms
Terms for Using the Neo-Cells Website and Patient Portal
These terms apply when you use the Neo-Cells practice website, consultation forms, educational pages, and patient portal features.
Practice information and medical care
Neo-Cells is a medical practice experience connected with Dr. Esparza and Centro Médico Esparza in Yucatán. Website content is provided to help patients understand services, ask questions, and prepare for a private evaluation. It does not replace an individual medical consultation, diagnosis, or treatment plan.
No guarantee of outcome
Regenerative medicine, sports medicine, peptide support, and wellness-related care depend on each patient's health history, evaluation, diagnosis, treatment plan, and follow-up. Educational content, testimonials, and examples do not guarantee a specific result. Individual results vary.
Consultation requests and portal messages
Submitting a form or creating a patient account allows the care team to review your request and contact you. It does not create an emergency response obligation, and it may not establish a doctor-patient relationship until the practice accepts you for evaluation or care under its normal process.
Patient responsibilities
You agree to provide accurate information, avoid using the portal for emergencies, and tell the practice about relevant medical history, medications, allergies, prior treatments, and documents that may affect evaluation or care.
Third-party services
If lodging, financing, travel, transportation, lab, imaging, pharmacy, or other third-party services are discussed, those services are provided by the applicable third party under its own terms.